Data Observatory
Guiding principles

A practical framework for interpreting and using data

These principles help us remember that data is not neutral: it is constructed, interpreted, and communicated based on human decisions. They are a guide for rigorous analysis, equitable design, and honest storytelling.

Five principles to guide your work with data

A simple reminder: evidence is built. These principles help us take care of the process, the language, and the impact.

01. Data is created by human beings

Data always comes with biases, incentives, and the inherent randomness of the system that creates or collects it.

In the practice
  • Document sources, assumptions, and limitations.
  • Surface bias, incentives, and uncertainty explicitly.
Ask yourself

Who decides what is measured and what is not?

02. Data simplifies complexity

Every time you work with data, you're looking at a limited snapshot of a much larger human experience.

In the practice
  • Avoid absolute conclusions; the data shows “a part”.
  • Supplement with qualitative context when possible.
Ask yourself

What perspectives are not reflected in these data?

03. Data requires a lens

There is no single truth in a dataset. We all bring our own lens, which shapes the questions we ask and what we find interesting.

In the practice
  • Name the lens (people, place, time, and assumptions).
  • Encourage multiple readings and interpretations.
Ask yourself

What lens is shaping this analysis?

04. Data can be a powerful tool for design and innovation

It can help you generate new ideas and explore opportunities.

In the practice
  • Use data to prototype, iterate, and learn (not just report).
  • Explore new questions and identify systemic opportunities.
Ask yourself

How can this evidence inform better design?

05. Data without stories doesn’t move people

Stories have the power to awaken deep emotions—to motivate us to care and to act.

In the practice
  • Connect visualizations with clear and responsible narratives.
  • Avoid sensational stories; lead with dignity and integrity.
Ask yourself

What story will help people understand and act?

Continue exploring

Connect these principles with the ethical stance (manifesto) or return to the context of the Observatory.

The principles are the “how”; the Manifesto is the “why”.

Read the Manifesto

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